Same day junk removal near you

LoadUp offers a Service Day Guarantee to ensure your junk removal happens on the day you scheduled. If we need to reschedule your service*, we’ll refund $10 as a gesture of good faith.

The Service Day Guarantee does not apply in the following situations:

• Inclement weather or other acts of God
• Customer unavailable at the time of Loader arrival
• Customer fails to respond to pre-call or text notifications from the Loader
• Special request services, including:
  • Orders over $500
  • Orders outside our standard service areas booked manually by a LoadUp representative
  • Non-junk removal services
  • Customer-requested reschedules or cancellations

*We make every effort to complete same-day service, but unforeseen circumstances may occasionally require rescheduling.

LoadUp’s same-day junk removal service is available in most areas across the U.S., including all major cities. To see if same-day pickup is available near you, enter your zip code and book your order before 12 PM.

Yes! Simply place your unwanted items outside and book a curbside pickup to save $5 on your order. Our local pros will handle the removal, and you don’t even need to be there at the time of pickup.

If LoadUp can’t fulfill your booking on your chosen service date due to unforeseen circumstances, our Service Day Guarantee covers you two ways: we’ll work with you to reschedule at a date and time that actually works for you, and you’ll get $10 credited back to your original payment method as an apology for the inconvenience, typically within 5-7 business days.

A couple of things worth knowing: this guarantee applies to pre-paid direct bookings and typical service disruptions, not full refunds of your service cost. Exceptions like extreme weather or the customer being unavailable at the scheduled time may affect eligibility. To claim your credit, contact LoadUp’s Customer Support team directly.

For the full terms, see our Terms of Service.